- Received pre-alert from oversea, file manifest, send arrival notice to customer, and release Delivery Order to customer.
- Input revenue/cost into the system, check and confirm costs to agent, issue Debit/Credit Notes for customers/oversea agents, handle internal data entry
- Check and track telex releases from carriers
- Ensure customer satisfaction and feedback to customers in professional manner
- Correspondence with other sections and finish other tasks as assigned by leader.
